Question 1

What are eyelash extensions?

Accepted Answer

Eyelash extensions are a beauty treatment where synthetic fibers are carefully glued to your natural eyelashes to make them look longer and fuller. It's like adding instant length and volume without having to apply mascara or use false lashes. The process involves lying down with your eyes closed while a technician carefully attaches each extension to your lashes using a special adhesive. It's a bit like getting your nails done, but for your eyelashes! The result is a more dramatic and fluttery look that can last for several weeks. It's a great option if you want to enhance your natural lashes for special occasions or just for everyday ease!

Question 2

What can I expect at a full set appointment?

Accepted Answer

This is a non-invasive treatment. Getting eyelash extensions applied is so comfortable, many guests find it to be the perfect time to take a power nap. You may want to use the bathroom before we start the appointment as full sets take 2-3.5 hours. Once you're in the treatment room, I want you to get nice and cozy! We'll go over the process, what results you'd like to see, plus any questions you may have before we begin. When we've gotten all that out of the way, you'll lie down, I'll clean your eye area, and put gel pads over your bottom lashes to protect them. After you're all prepped and your eyes are nice and relaxed, you can take a sweet little nap while I work my magic!

Question 3

Do I have to do anything to prepare for the appointment?

Accepted Answer

If you regularly wear glasses, make sure you have them with you so we can be sure that your lash extension length doesn't reach the lens. If you wear contacts and you don't sleep with them in, it might be more comfortable to take them out before we get started but that's at your discretion. You should avoid having caffeine or stimulants before the appointment since it can make your eyes flutter which can be difficult to apply lashes. I won't be able to check your phone for you so it's important that you turn it to silent. It's also nice to just be prepared to relax! I suggest getting some Lash Nap vitamin spray before the appointment to help assist.

Question 4

How long will the appointment take?

Accepted Answer

Time can vary depending on the chosen style of lash extensions. When you book an appointment, you can see the duration in your confirmation email so you can be sure to set aside the correct amount of time. We recommend budgeting 2 to 3.5 hours for your full set appointment!
Appointments for fills are less time but vary depending on the number of weeks in between fills and the type of fill being performed.

Question 5

What is a fill?

Accepted Answer

You'll have to come in for a fill on average every 3 weeks depending on your retention and preference on how full your lashes are. After 5 weeks with no fill, it will be a full set. It would also be considered a full set if you and I can count less than 20 lash extensions on one eye. 
You should come to your lash fill appointment free of any eye makeup. During a fill appointment I will clean your eye area and prepare with gel pads over your bottom lashes. If you have any lash extensions that are twisting or grown out, I'll take my tweezers and crush the adhesive up before I slip the extension off of your natural lashes. Lastly, I'll carefully go through your lash line and place lash extensions on any bare natural lashes!

Question 6

How long do lash extensions last?

Accepted Answer

This is the most common question that I hear but just remember, lash extensions are a service that require maintenance. If you’re looking for lash extensions as a one time service for a special occasion then the expectation should be that you’ll still have SOME lashes hanging on anywhere between 6 -12 weeks. It’s essential to remember that the natural lash cycle is about 100 days. As they shed, the extensions will fall as well. It is highly recommended that all clients schedule fills every two to three weeks to keep the lashes looking full and picture-perfect.

Question 7

How do I care for them?

Accepted Answer

Caring for lash extensions is essential to maintain their appearance and prolong their longevity. All full sets come with an aftercare kit to set you up for success! Here's how to care for lash extensions:

• Be gentle when cleansing your face and avoid rubbing or pulling on your lashes. Here's a video on how to properly clean your lash extensions daily.
 • Using eye makeup designed specifically for eyelash extensions is ideal to prevent breaking down the adhesive.
 • Definitely do not use an eyelash curler, it can bend or break the eyelash extensions, even your natural lashes.
 • Please, resist the temptation to pull or pick at your lash extensions as this can cause damage to your natural lashes. I always recommend, especially in the allergy season, to have a clean spoolie wherever you might need it if your eyes are itchy. Use a clean spoolie brush to gently comb through your lashes each morning and evening to keep them looking neat and separated.
 • Avoid sleeping on your face to prevent crushing your lashes while you sleep. If you are a side or stomach sleeper, I recommend getting a Sleep Mask so you don't have excessive loss.
 • Cleaning your lashes after crying is always a great practice if possible.
 • Schedule regular touch-up appointments every 2-4 weeks to maintain the fullness and appearance of your lash extensions.

By following these tips, you can keep your lash extensions looking beautiful and ensure they last as long as possible.

Question 8

Can I get my lash extensions wet?

Accepted Answer

You can absolutely get your lashes wet when wearing lash extensions - as a matter of fact, please do! The more you clean them the longer they will last and your eye health and lash health will thank you for it. If you’re swimming or getting out of the shower though, you will want to be careful to not rub your eyes on a towel because the loops can easily snag on the base of your lash extensions and can cause them to get pulled out. Instead, you’ll want to dab or use a different material all together.

See the lash cleaning video for best practices.

Question 9

Do eyelash extensions damage natural lashes?

Accepted Answer

I’m sure you have heard it before, friends or colleagues heading warning against getting eyelash extensions because all of their natural lashes fell out after. Eyelash extensions can ABSOLUTELY damage your natural lashes and I have seen it plenty of times myself. I will even confess and say that I have caused damage to peoples’ lashes unknowingly in the start of my career. The lash industry is still in its infant stage, there weren’t a lot of professionals with much data to work off of. There have been many things that lash artists had to troubleshoot on their own and kind of had to wait and see. 
Lash extensions shouldn't, however, damage your natural lashes. As long as they are applied in a safe manner and your aftercare is great, your natural lashes will stay healthy.

Question 10

Can I wear makeup/mascara?

Accepted Answer

Hopefully you won't feel like you need to but yes, you can wear makeup with lash extensions, but there are some guidelines to follow to keep your lashes looking their best:

• Avoid oil-based makeup products: Oil-based makeup removers, eyeliners, and mascaras can break down the adhesive bond of the lash extensions, causing them to fall out prematurely. Opt for water-based or oil-free makeup products instead like The Good Ex for mascara or Side Chick for eyeliner.
 • Be mindful when applying eye makeup: When applying eye makeup, be careful not to tug or pull on your lash extensions. Use a light hand with eyeliner and avoid applying mascara directly to the extension base.
 • Avoid waterproof makeup: Waterproof makeup can be VERY difficult to remove and may require rubbing, which can damage your lash extensions or even natural lashes. The Good Ex is a great mascara for lash extension wearers when you need a little something extra.
 • Use a gentle makeup remover: I always recommend using the Gentle Foaming Cleanser as your initial cleans when removing all makeup at the end of the day. Follow with your normal skin cleansing routine. If you have eye makeup on, 3 good cleanses with a pump of the foam might be necessary to remove all traces on your eyes to finish.
 • Cleanse your lashes regularly: It's important to keep your lash extensions clean to prevent buildup of makeup, oils, and debris. Use the Gentle Foaming Cleanser to cleanse your lashes twice daily, and gently brush them with a clean spoolie brush to keep them looking fluffed and separated.

By following these guidelines, you can enjoy wearing makeup while maintaining the health and longevity of your lash extensions.

Question 11

I have sensitive skin, are lash extensions right for me?

Accepted Answer

If you have sensitivities, there are a few factors that you should consider before getting lash extensions:

• Allergic reactions: Some people may be allergic to the cyanoacrylate adhesive used to attach the lash extensions. Before getting lash extensions, you may want to do a patch test to see if you have any adverse reactions to the adhesive.
 • Irritation: Even if you're not allergic to the adhesive, the process of applying lash extensions involves having your eyes closed for an extended period of time, which can be uncomfortable if you have dry eye or for some contact wearers.
 • Maintenance: Keeping your lash extensions clean is important for preventing irritation and infection. If you have sensitive skin, you may need to be extra diligent about cleaning your lashes regularly to avoid buildup of oils and debris.

Ultimately, whether lash extensions are right for you depends on your individual sensitivity and tolerance levels. It's always a good idea to book a patch test and do a consultation with someone who can assess your skin type and discuss any concerns you may have before proceeding with the treatment. Additionally, if you have a history of skin allergies or sensitivities, it's a good idea to consult with a dermatologist before getting lash extensions.

Question 12

I’m currently pregnant/breastfeeding, can I get eyelash extensions?

Accepted Answer

If you're pregnant, it's completely understandable to be cautious about any beauty treatments you undergo. While lash extensions are generally considered safe for pregnant women, there are a few things to consider:

• Sensitivity: Pregnancy can make your skin more sensitive, so there's a possibility that your skin may have a reaction to the adhesive used for the lash extensions even if you haven't had irritation before.
 • Positioning: Lying down for an extended period of time during the application process may become uncomfortable as your pregnancy progresses, especially if you're in the later stages of pregnancy. We can use pillows or bolsters to help and you can always sit up at times if necessary, but it is something to consider.
 • Hormonal changes: Pregnancy hormones can affect the condition of your natural lashes, potentially causing them to become more brittle or prone to shedding. This may affect the overall look and longevity of your lash extensions even after your pregnancy in the postnatal period.

Before getting lash extensions while pregnant, it's a good idea to consult with your healthcare provider to discuss any potential risks or concerns. Additionally, make sure to inform your lash technician that you're pregnant so they can take any necessary precautions and make you as comfortable as possible during the treatment. Ultimately, the decision to get lash extensions during pregnancy is a personal one, and it's hugely important to prioritize your own health and comfort!

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